What is Malcolm Baldrige National Quality Award You May Ask?

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The Malcolm Baldrige National Quality Award is based on seven performance excellence categories that we will embrace within your organization. The criteria are built upon a set of core values and concepts that include visionary leadership, customer-driven excellence, valuing employees and partners, management by fact, and a focus on results and creating value.

These core values are embedded in the seven Baldrige Categories:

1. Leadership
2. Strategic Planning
3. Customer and Market Focus
4. Measurement, Analysis, and Knowledge Management
5. Workforce Focus
6. Process Management
7. Results

Malcolm Baldrige National Quality Award