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Month: June 2014
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Six Sigma Project – Reducing Laptop Returns – COMPLETE
Here is a great little project using a DMAIC approach on how to reduce the number of customer returns of a new laptop model, thus saving the company over $500,000
Six Sigma Tools Used
VOC, C&E Matrix, FMEA, SIPOC, Pareto chart, Graphical Data, Attribute MSA, Hypothesis Test using BinaryLogisticRegression, Binomial Process Capability, Brainstorming, Control Plan, Control Chart – P Chart
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Six Sigma Project – Reducing Laptop Returns – PDF Overview
Here is a great little project using a DMAIC approach on how to reduce the number of customer returns of a new laptop model, thus saving the company over $500,000
Six Sigma Tools Used
VOC, C&E Matrix, FMEA, SIPOC, Pareto chart, Graphical Data, Attribute MSA, Hypothesis Test using BinaryLogisticRegression, Binomial Process Capability, Brainstorming, Control Plan, Control Chart – P Chart