### Voice of the Process (VOP)

The Voice of the Process (VOP) encompasses the entire range of the output (Y) of a

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Basic Statistics Excel Template Folks , here is the fourth posting of the cpkinfo.com repost (with

### Y=f(x) Defined – Six Sigma Glossary of Terms

Y=f(x) is the mathematical relationship that identifies the inputs (X\’s) that need to be controlled and

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For anyone who is looking for a a great Attribute SPC Excel Template look no further.

### SPC (Statistical Process Control) – Attribute Gage R&R Excel Template

SPC (Statistical Process Control) Excel Template – Attribute Gage R&R Here is the second post in

### Six Sigma Project – Reducing Laptop Returns – COMPLETE

Here is a great little project using a DMAIC approach on how to reduce the number of customer returns of a new laptop model, thus saving the company over \$500,000

Six Sigma Tools Used
VOC, C&E Matrix, FMEA, SIPOC, Pareto chart, Graphical Data, Attribute MSA, Hypothesis Test using BinaryLogisticRegression, Binomial Process Capability, Brainstorming, Control Plan, Control Chart – P Chart

### Six Sigma Project – Reducing Laptop Returns – PDF Overview

Here is a great little project using a DMAIC approach on how to reduce the number of customer returns of a new laptop model, thus saving the company over \$500,000

Six Sigma Tools Used
VOC, C&E Matrix, FMEA, SIPOC, Pareto chart, Graphical Data, Attribute MSA, Hypothesis Test using BinaryLogisticRegression, Binomial Process Capability, Brainstorming, Control Plan, Control Chart – P Chart