Introduction to Lean Thinking and Identifying Waste
Six Sigma 101
Six Sigma (sometimes referred to in short as 6 Sigma or 6S) is a data driven approach to facilitate the best non-emotional, non-impulsive decision that will satisfy the customer’s requirements without increasing costs or variation.
Applying Six Sigma methods will help you understand business impacts of arising problems and your subsequent decisions and understanding. 6S also brings clear understanding of the Voice of the Customer and drives the Customer Voice into our product designs.
6S also enables and empowers you to reduce variation by detecting occurrences of defects from a process or product. Some ways that this is done is by reducing complexity and better understanding the entire value chain, smoothing and streamlining the flow of value from our suppliers through us to our customers.
One of the strengths of Six Sigma is the application of SPC or Statistical Process Control. This doesn’t mean you need to understand complex math, arithmetic, or statistics. You will be gradually introduced to basic quality and statistics tools, however. SPC is where much of the data-driven decisions are based on.
The methods of Lean thinking provide an efficient way to reduce operational waste, save time, save cost, and extend capacity of valuable resources.
“Waste” describes the elements of “processes” that add no value to the service or product required by the customer.