Operational Excellence Examples in Action

Not spending $1000 on a $100 problem, paying invoices on time, delivering products at the deadline, keeping project costs on budget, coming to work on time, not calling in sick, are not examples of Operational Excellence.  These are just examples of your job and what you’re expected of any given day. Sometimes, we need to […]

Operational Excellence in a Nutshell

What is Operational Excellence? Operational Excellence is about understanding what you do, how you do it, your purpose, and the value you bring as a stakeholder to your organization. We’ve summarized the three key points needed in every operational excellence guide, whether it be Lean Six Sigma based or BPM, business process management based. 1. […]

Six Sigma SIPOC – Supplier Input Process Output Customer – Excel Download

  The SIPOC is one of the most important process mapping tool in the Six Sigma tool box.  SIPOC is an acronym for Supplier Input Process Output Customer and is one of the first process mapping tools to be used prior to completing a C&E matrix or Value Stream Map.   How to complete a […]

Value Stream Mapping for Microsoft Excel

Value Stream Mapping analysis is one of the most important of visual process mapping tools used in lean manufacturing.  Though it is not limited to the manufacturing shop floor and is increasingly finding its place in service oriented scenarios, it continues to do a thorough job in highlighting the visual activities in any given process […]

Introduction to BPM Business Process Management with a Lean Twist

We live in our processes every day.  As a result, we don’t often see what is really going on around us in terms of waste and ineffectiveness.  We have to learn to “see”.  We also must begin to ask “why”.  “Why do we do that?” “Why do we do it that way?”  Our procedures and […]

Business Process Excellence vs Operational Excellence

In doing research on the topic of operational excellence and what future trends hold, I couldn’t help but notice what some of the closely related search trends were.  Business Process Management or BPM appears to be gaining traction over operational excellence (#opex).  I thought I would try business process excellence vs operational excellence. Fifteen years […]

Business Process Management Policies Nobody is Talking About!

It is great that an organization\’s management committee commits to a new Business Process Management (BPM) policy woven into their Operational Excellence directives.  However, in conducting due diligence verification, I\’ve come to notice that following topics or lack of is common.  Here\’s a breather on some of the business critical policies not included in many operational […]