BPM, business process management, operational excellence
Blog

Operational Excellence Examples in Action

Not spending $1000 on a $100 problem, paying invoices on time, delivering products at the deadline, keeping project costs on budget, coming to work on time, not calling in sick, are not examples of Operational […]

Benchmarking performance
Operational Excellence

4 Ways to Improve Benchmarking Performance

In every Operational Excellence endeavor, benchmarking performance plays the critical role of indicating whether the continuous improvement activities are successful. Benchmarking is the search for best practices, the ones that will lead to superior performance. […]

business process management (bpm)
Operational Excellence

Business Process Management Policies Nobody is Talking About!

It is great that an organization’s management committee commits to a new Business Process Management (BPM) policy woven into their Operational Excellence directives.  However, in conducting due diligence verification, I’ve come to notice that following topics […]