We expect you to have the managerial courage to come forward and tell us in positive, constructive ways when the wrong corners are being cut, or otherwise shady activities are going on.
Your organization’s success depends on everyone’s ability to expose hidden, non-value added processes and activities. The opex guide should not condone lying or “protecting” colleagues. Coming forward with concerns shouldn’t be construed as tattle-tailing but as improving the way we do things. The more we come forward with issues and concerns, with accompanying solutions and ideas, the more others will do it and foster a great, positive place to work. After all, what do you have to hide?
Critical Policies for Business Process Management that Nobody is Talking About!